Great overall effort, Q2 DC team. Each route needs to average 5 orders per Monday and 10 orders per day average overall.
Extra Credit Of The Week
5 Day Streak: $100
Complete 10 orders per day for 5 days in a row and get $100.
ASM Bank Total
James
$200
Byron
$100
Marcus
$200
Incentive SnapshotDouble the District · 31 accts, 164 cases
Route
New Account
90 Day
Multi
381James
0
10
0
382Byron
2
7
0
383Marcus
5
7
0
381 James (10): Death Punch 10cs, PROPER 21 K 8cs, Capital Hilton DC 8cs, Sachi Nightclub 6cs, West Dupont Wines 4cs, Cleveland Park Bar and Grill 3cs, Charmthai 3cs, Jetties Cathedral Heights EFT 3cs, Passato Pizza and Grill 2cs, Protest Pizza DX 2cs. 382 Byron (9): Downtown Liquors 13cs, Tall Boy DC 6cs (new), All About Burger 5cs, Brookland Wine 5cs, District E 4cs, Proper Bar DC 3cs (new), Lupo Verde T Street 3cs, Asia Nine Bar and Lounge 2cs, Proper 21 2cs. 383 Marcus (12): Arlenes Place 26cs (new), Metz Trinity Washington Univ 14cs, DMV Liquors 5cs, GameStop #5030 5cs, Mango Cafe 4cs (new), Jab We Met 4cs, Colada Shop Wharf 3cs, F45 Navy Yard 3cs (new), The Brass Tap 3cs, 24/7 Tobacco Grocery 3cs (new), AG Afro Caribbean 1cs, El Carbonero 1cs (new).
31 accounts, 164 cases. 7 new outlets (Byron 2, Marcus 5), 24 winbacks. New column is new outlets, 90 Day is winbacks.
All
Today
Preorder
ASM Rules
Campaigns
Cooler Schem
Warehouse
IT/Ops
Vehi Accident
Meetings
DM Time Audit
Calendar
DC Events
Hiring
Route Needs
Today's Agenda
Calls & Meetings
Marcus VA route
Senate meeting
Democratic club meeting
Thom, part 2 reroute
Halloween marketing / RB rep plan
Preorders
Live Submissions
ASM Rules
District 38 Standards
Daily Standards
Clock in at 9am daily. Missing this is a write up.
Monday and Friday you can take off from home, as long as your truck inventory is replenished.
Tuesday, Wednesday and Thursday you must go to the warehouse, drop off your paperwork, and replenish inventory.
Van time in field: average 5.5 hours per day.
Check Teams updates once per hour. Teams is the main line of communication.
Check Daily Operations by 11am daily and check the Preorder tab.
Follow up with preorders and set up delivery logistics, mainly new account orders.
When your van is parked at your house and you are done for the day, clock out and end your day. No reason to delay ending your day when you know you are done.
If You Are Down or Flat in Distribution for the Quarter
This only applies if you are down or flat in distribution for the quarter.
• Visit every 90 to 150 day old void on your route, in person.
• Visit 3 potential new accounts per week.
• Email me every Friday the 3 potential accounts you hit.
Volume is cases. Know of an event at any of these? Send it to me and I will pin it to the account.
DC Events
DC and PG County · Week of Sep 14 to 20
Biggest Week of the Fall
Festival
CBC Weekend, 55th Annual Legislative Conference
Walter E. Washington Convention Center · Sep 16 to 20 · 20,000+ attendees, the fall\u2019s top hotel and bar driver
Nightlife
CBC after-hours circuit
U Street, Shaw, Navy Yard, downtown hotel bars · Wed to Sat nights · Receptions, mixers, cocktail circuit
Festival
Phoenix Awards Dinner and receptions
Convention Center and hotels · Sat Sep 19 · Corporate suites and foundation dinners all week
Live Music and Nightlife (DC)
Concert
Whitney
9:30 Club, 815 V St NW · Wed Sep 16, 7pm
Sports
Nationals vs Phillies homestand
Nationals Park, Navy Yard · Mon Sep 14, 7pm and midweek · Bullpen and Half St
Concert
Nightly programming, The Anthem, Atlantis, Black Cat, Howard Theatre
U Street and The Wharf · Rolling week
Nightlife
Salsa on the waterfront and weekend DJ sets
The Wharf, Echostage, Flash · Thu to Sat nights
Festivals and Free Series (DC)
Festival
Hispanic Heritage Month kickoff
Citywide and Smithsonian museums · Sep 15 to Oct 15 · FiestaDC parade Sep 26 to 27
Sports
IFA Franchising Advocacy Summit
Downtown DC · Sep 14 to 16 · Business travel, hotel demand
Exhibit
Alive in Many Hands opens
National Gallery of Art · From Sep 17 · Free
Festival
Live! Concert Series on the Plaza
Woodrow Wilson Plaza · Through Sept 25 · Free
PG County and National Harbor
Nightlife
CBC overflow hotels
National Harbor and Oxon Hill · Sep 16 to 20 · MGM and Gaylord catch conference spillover
Nightlife
Bobby McKey\u2019s dueling pianos and Boozy Brunch
Bobby McKey\u2019s, National Harbor · Fri, Sat, Sun
Nightlife
MGM National Harbor casino floor and lounge programming
MGM National Harbor, Oxon Hill · Nightly
DC and PG County, week of Sep 14 to 20. CBC Weekend Sep 16 to 20 is the single biggest hotel and downtown bar week of the fall, 20,000+ attendees across the Convention Center and every downtown hotel bar. Make sure your hotel and U Street/Shaw/Navy Yard accounts are fully stocked before Wednesday. Ping me each Monday for a refresh.
ONP VIP Compliance App
IT / Ops · Live
Team
Everyone begins surveying On Premise VIP accounts to drive compliance across the VIP universe. We use the ONP VIP Compliance Power App to find accounts, review account info and survey history, and complete the required VIP questions and photos. Access is already shared with everyone.
Find ONP VIP Compliance and open it. If you do not see it, use the direct link above.
Two Ways to Find an Account
1Search Accounts
Search by Account ID, customer name, address, or city.
Matching accounts populate below. Click the arrow on the right to open the Account Information screen.
2Territory Filter
Locate an account by its territory and schedule. Select a Branch, then District, Route, Schedule and Account filter down from there.
Once you select an account the checkmark turns from gray to green. Click the green checkmark to continue.
Account Information
Shows the account's Account ID, Customer Name, Route Schedule, Branch, District and Route.
Survey History at the bottom shows the last survey date and who completed it.
Surveying the same account again overwrites the previous survey, so the most recent submission becomes the current record.
Confirm the correct account, then click Survey Account to continue.
Complete the VIP Survey
Answer each VIP question based on what you see: Program, menu placement, Core compliant, Core+ compliant, cooler, CA/Poster, Table Tents.
Some questions require a photo (for example menu placement). Capture the appropriate image when prompted.
When all required questions and photos are done, click Submit.
Reach out if you have any issues accessing the app, finding an account, or completing the survey.
On Premise Time Survey
IT / Ops
Why it matters
This survey captures account info that helps optimize the On Premise routes. This information needs to be 100% accurate for the optimization to work. Data will be vetted, and anything that looks off gets sent back for confirmation.
How to Access It
At the account screen, press Surveys. That opens the survey page and unlocks the Order button.
The survey must be done whether you are placing an order or not.
The Four Areas
1Is the account closed?
YesNo
Only answer Yes if the account is closed.
2Availability, what days can they accept a delivery?
Each day has a Yes or No. Check Yes for every day a delivery can be accepted.
Do not choose only the days they are currently serviced. To optimize the routes we need to know every day we can make a delivery.
3What time can they accept a delivery?
Fill out the Open and Close time. This is the times they can accept, not necessarily the open and close hours.
Example: if the account opens at 10:00 but the manager who accepts arrives at 11:00, then 11:00 is the Open time.
Blackout times can be left blank. If they refuse service 11:00 to 1:00 for lunch, enter that.
4What frequency should this account be?
WeeklyBi-WeeklyMonthly
This is the ASM's input on the account. These are suggestions, compared against average volume and invoicing.
Monthly is a potential change, looking for ASM input by account.
Timeline by Branch
NOMD / SOMD
Aug 3 to 7
Complete all surveys before the launch of Spring. 143 accounts need surveying that are not scheduled for service that week. Missed stops can be submitted manually the following week.
NOVA / NOVX
Aug 3 to 14
Complete all surveys before the launch of Spring. This gives ASMs a full cycle to complete the surveys.
SOVA / CEMD
Aug 3 to 14
Complete all surveys before the launch of Spring. This gives ASMs a full cycle to complete the surveys.
Confirm your team knows a survey is coming. Reach out with any questions.
Vehicle Accident Policy
Lift Off HR-014 · Rev 003
Failure to report an accident is grounds for immediate termination. Report every accident regardless of damage or fault.
Two Accident Types
DOTDOT-Recordable
Another motor vehicle was involved, or
A vehicle had to be towed from the scene, or
A fatality occurred, or
A person was injured and required immediate medical treatment away from the scene.
NONNon-DOT-Recordable
All other vehicle accidents.
If You Are In An Accident
Notify the police of all accidents involving another vehicle or person.
Notify your immediate supervisor. The supervisor emails the Fleet Manager and hr@liftoffdc.com.
Take photos with your company phone from every angle: all vehicles involved, the other driver's registration and insurance cards, and all environmental factors.
Send all photos to your supervisor for immediate review. They may request more, then coordinate with HR to schedule the post-accident interview.
Complete the Initial Accident Report provided.
Meet with HR within 1 business day for a documented and recorded post-accident interview via Microsoft Teams. HR puts the photos on PowerPoint for safety committee review.
DOT-recordable only: collect drug screen paperwork and complete a post-accident drug screen within 32 hours of the accident.
Accident Review Board Scoring
Score
Definition
Corrective Action
0
Non-preventable or questionably preventable
No disciplinary action
1
Slight or minor disregard of defensive driving, negligent driving or hitting an inanimate object
Note to file, reprimand
2
Disregard of defensive driving, careless driving
Progressive discipline and driver training
3
Gross disregard for defensive driving, reckless or distracted driving
Final written warning up to and including termination
Cumulative Points, 12 Months
2 pts
Triggers driver training and progressive discipline.
5 pts
Triggers three-person panel review of driving record, resulting in progressive discipline up to and including termination.
Accidents stay on record for 12 consecutive months and points accumulate across all accidents. The Review Board convenes monthly and scores each accident on preventability. Refer to the Policy and Procedures Library for the current controlled revision.
Warehouse & Inventory
Daily SOP
Clock in at 9:00am even if you reach the warehouse at 9:30.
Take a photo of everything you load on your van and send it to me.
Warehouse counts inventory once a week. Any case amount off gets submitted to payroll as a deduction.
Handle samples in real time so on count day there is nothing to sort out.
Report damages to Grayson in real time so they are not counted as a missing case.
Product Movements · from Tucker, Ops
What we want: a clean picture with correct information.
If you have the 8oz loaded, enter the difference of what is taken off and what is put on.
Get movements in ASAP so we can load before guys go into the trade and have POs to fill.
If an ASM knows he has a lot of flips and needs inventory corrected, they will count the van. If not, count is once a week.
The only time you cannot load by yourself is during the count, 9 to 9:30, unless the warehouse manager says you are good to go.
Loading before 9 is fine, but the movement needs to be in for the count.
Real time handling is the whole game. Do the small things now so count day is a non event.
Meetings & Logistics
Schedule
Bi weekly meetings on Tuesdays, at the warehouse.
Next meeting: June 9th.
Tuesday Meeting Topics
DNA Dashboard metrics: 90D voids, VIP, and new accounts.
Paycom expectations and rules.
Warehouse refresh and rules.
Upcoming events: Pride parades in DC, concerts, Red Bull Wharf spin off.
ASMs: tell me your needs and what is going on in your territory.
DM Time Audit
Daily Log
Export to Excel
Week 1, Consolidated
Week 2 · Day 1, Monday
Week 2 · Day 2, Tuesday
Week 2 · Day 3, Wednesday
Week 2 · Day 4, Thursday
Week 2 · Day 5, Friday
Team Calendar
Time Off & Blackouts
Blackout
Doctor
Holiday
Blackout days: August 26 through September 18.
Darrell's daughter, doctor: August 25 at 11am.
Marcus: choose 2 days off between September 21 and 30.
Double the District
DC · Sep 1 to Oct 30 · Rt 381, 382, 383
Objective
Double the District 90D in distribution hot zones across Route 381, 382 and 383. Unassigned accounts only. National accounts do not qualify.
How You Earn
$100
per 5 x 90D voids and/or new outlets cleared. Unassigned accounts only. That is $100 for every 5 you clear.
$150
per multi-unit win, any account group with 3 or more locations.
End of Contest Bonuses, EOM October
$50
ASM with the highest retention receives a $50 bonus.
$50
ASM with the most new outlets receives a $50 bonus.
Incentive Calculator
Enter counts per route · payout updates live
381 James
$0
382 Byron
$0
383 Marcus
$0
Route
Voids / New Outlets
Multi-Unit Wins
District 38 Payout So Far
0 voids/outlets · 0 multi-unit wins
$0
Voids and new outlets pay in blocks of 5, so the first four in a route show $0 until the fifth locks in $100. Multi-unit wins pay $150 each. The two $50 EOM October bonuses are awarded at contest end and are not included above.
Payouts occur at the end of each month. Incentive tracking and ASM bank updates provided by Darrell. Results so far: $0, contest opens today, September 1.
Hiring
Drivers Needed
Baltimore: drivers needed. If you know someone, send them my way.
Woodbridge: drivers who can do both on premise and off premise.
Route Needs
90 to 150 Day Voids
Route 382 / Byron · Tuesday Account Check, Aug 18 · Age 1 to 48 days
Mastros Steakhouse
46d
Giordanos DC
42d
Jw Marriott
39d
Eighteenth Street Lounge
21d
Calico
19d
Hard Rock Cafe
15d
The Green Lantern
14d
Warner Theatre
14d
Hotel Zena
13d
Stk
13d
Wild Days
11d
Kitchen Kocktails
7d
TT#5175 Marriott Marquis DC
1d
Route 382 / Byron · Age 6 to 64 days · 12 accounts
Dc 9
63d
Uproar Lounge & Restaurant
55d
Gogi Yogi
48d
Buddys INC
29d
Nellies Sports Bar
27d
Howard Theatre
27d
Chidos Tex-Mex Grill Silver Sp
27d
Rocket Bar
13d
Black Whiskey
13d
The Filmore
8d
Flash
8d
Techo Palma
6d
Route 381 / James · 9 voids
Hop Cask & Barrel
147d
Shahs Halal DC
146d
El Tamrindo
139d
Taco Bamba Taqueria
107d
Sinners and Saints LLC
106d
The Commodore DC
105d
Tavern 18
101d
Bossa
98d
Vital Vittles EFT
97d
Route 382 / Byron · 10 voids
Amazonia
142d
Hall Pass Beer Hall
134d
District E
128d
Service Bar
128d
Brooklun On U
128d
Hyatt House Downtown
112d
All About Burger
106d
Chaplin DC
106d
Kache DC
94d
Unity Lounge
91d
Route 383 / Marcus · 9 voids
Capital Plaza Concession
139d
The Wharf
135d
Hyatt House Wharf
135d
District Wharf Properties
132d
National Democratic Club
129d
Metz, Trinity Washington Univ
107d
The Brass Tap
106d
CUA Chartwells Market #54507
104d
Ai Pop LLC
97d
Days shown are how long each account has been void. Clear these 90 to 150 day voids across 381, 382 and 383.